Terms of service

Overview

This website is operated by Natural Raw. Throughout the site, the terms we, us and our refer to Natural Raw Foods.

By visiting our website or purchasing from us, you agree to be bound by these terms of service, including any additional policies referenced on our website. These terms apply to all users of the site, including browsers, customers, vendors, merchants and contributors of content.

Please read these terms of service carefully before using our website. If you do not agree to these terms, you must not access the website or use our services.

We reserve the right to update, change, or replace any part of these terms of service by posting updates on our website. Your continued use of the website following any changes means you accept those changes.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You must not use our products or services for any illegal or unauthorised purpose, or violate any laws in your jurisdiction. You must not transmit viruses, malware, or any code of a destructive nature.

A breach of these terms may result in the immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, access to the service, or any contact on the website without our written permission.

You understand that your content may be transferred across networks and adapted to meet technical requirements. Credit card information is always encrypted during transfer over networks.

Accuracy of Information

We aim to ensure that the information on our website is accurate and up to date, but we are not responsible if information made available on this site is inaccurate, incomplete, or not current.

The content on this website is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We may update or change the contents of this website at any time, but we are not obligated to update any information.

Changes to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.

Billing and Account Information

We reserve the right to refuse, limit, or cancel any order placed with us. This may include orders placed under the same customer account, payment card, billing address, or shipping address.

If we make changes to or cancel an order, we may attempt to notify you using the contact details provided at the time of purchase.

You agree to provide current, complete and accurate purchase and account information for all orders. You also agree to update your details where necessary so that we can complete your transactions and contact you when needed.

For more information, please review our refund policy.

Optional Third-Party Tools

We may provide access to third-party tools that we do not monitor, control, or manage.

These tools are provided on an as is and as available basis. We do not provide any warranties or endorsements in relation to third-party tools and are not liable for your use of them.

Your use of any optional third-party tools is entirely at your own risk. You should ensure that you understand and agree to the terms provided by the relevant third-party provider.

Third-Party Links

Our website may contain links to third-party websites, products, or services that are not affiliated with us.

We are not responsible for reviewing, evaluating, or guaranteeing the accuracy of third-party content, websites, products, or services. We are not liable for any harm or damages related to your use of third-party websites or transactions made through them.

Please review third-party policies carefully before engaging in any transaction. Any concerns about third-party products or services should be directed to the relevant third party.

User Comments and Submissions

If you send us comments, feedback, ideas, suggestions, proposals, or other materials, you agree that we may use, edit, copy, publish, distribute and translate them without restriction.

We are not obligated to keep comments confidential, pay compensation, or respond to any comments.

We may monitor, edit, or remove content that we consider unlawful, offensive, threatening, defamatory, obscene, harmful, or in breach of any party’s rights or these terms of service.

You agree that your comments will not violate any third-party rights, contain unlawful or abusive material, include malware, or mislead us or others about their origin. You are solely responsible for the comments you make and their accuracy.

Personal Information

Your submission of personal information through the store is governed by our privacy policy.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website or service that contains errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

We are not obligated to update, amend, or clarify information except where required by law.

Prohibited Uses

You must not use our website or services for any unlawful, abusive, harmful, fraudulent, or misleading purpose.

This includes using the site to violate laws, infringe intellectual property rights, harass or discriminate against others, submit false information, upload malicious code, collect personal information from others, spam, phish, scrape, or interfere with the security of the website or service.

We reserve the right to terminate your access to the service if you violate any prohibited use.

Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We also do not guarantee that any results obtained from using the service will be accurate or reliable.

You agree that we may remove or cancel the service at any time without notice.

Your use of the service is at your own risk. The service and all products and services provided through it are supplied on an as is and as available basis, except where expressly stated by us.

To the fullest extent permitted by law, Natural Raw and its directors, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products purchased through the service.

Indemnification

You agree to indemnify and hold Natural Raw and our affiliates, partners, officers, directors, agents, contractors, service providers, suppliers and employees harmless from any claim or demand arising from your breach of these terms of service, your violation of any law, or your infringement of third-party rights.

Severability

If any part of these terms of service is found to be unlawful, void, or unenforceable, that part shall still be enforceable to the fullest extent permitted by law. The unenforceable portion will be treated as removed, and the remaining terms will continue to apply.

Termination

These terms of service remain effective unless terminated by either you or us.

You may terminate these terms at any time by stopping use of our website or notifying us that you no longer wish to use our services.

If we believe that you have failed to comply with these terms, we may terminate your access to the service without notice. You will remain liable for any amounts due up to the date of termination.

Entire Agreement

These terms of service, along with any policies posted on our website, form the entire agreement between you and Natural Raw regarding your use of the service.

Any failure by us to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

Governing Law

These terms of service and any separate agreements under which we provide services to you shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Changes to These Terms

You can review the latest version of these terms of service on this page.

We reserve the right to update, change, or replace any part of these terms at our discretion. It is your responsibility to check this page for updates. Your continued use of the website following any changes means you accept those changes.

Contact Information

Questions about these terms of service should be sent to info@naturalrawfoods.co.uk.